Port of in 2016 (Shenzhen) big data services (full version)

港中大(深圳)在2016年有哪些IT项目呢?

中软国际:行业大佬背后的“IT服务一哥”

What are the IT projects in Shenzhen in 2016?
在基础网络建设方面,为了保障新学年的信息通讯需求和逸夫书院的生活、办公需求,校园网、监控、门禁、能源管理等基础设施项目都赶在开学前完成,同时根据用户的实际需求,对启动区与书院的基础网络设施不断改进,为智慧校园的信息化建设提供基础设施保障。
In terms of network infrastructure, in order to protect the new year and Yi Fu College of information and communication needs of life, the needs of the office, the campus network monitoring, access control, energy management and other infrastructure projects before the school completed before, at the same time according to the actual needs of users, improve the network infrastructure and the promoter region of the college, provide the basis for facility security information construction for smart campus.
在应用系统建设方面,自4月份起,ITSO先后上线了10个系统,人事、财务、资源预定等十余个业务系统也正在筹划中。ITSO年终大Show——新版官网将于1月份上线,敬请期待。
In the application system construction, since April, ITSO has launched 10 systems, personnel, finance, resource reservation and more than ten business systems are also planning. ITSO year-end big Show – the new official website will be on the line in January, please look forward to.
在教学支持方面,教务管理系统、在线学习平台的升级和新教室、实验室的多媒体与网络建设也在开学前完成,以满足日益增大的教学需求。
In the teaching support, educational management system, online learning platform upgrades and new classrooms, laboratories, multimedia and network construction is completed before the school to meet the growing demand for teaching.
在用户服务方面,为了满足教职工与学生的各种需求,CUHK(SZ)密码管理、教职工邮箱、办公电脑升级、软件中心、计算机管理员申请等服务都已升级。
In terms of customer service, in order to meet the various needs of faculty and students, CUHK (SZ) password management, staff mailbox, office computer upgrades, software centers, computer administrators and other services have been upgraded.
教学服务
Teaching service
“教学服务是ITSO工作的一个大大重心。在过去的一年里,ITSO不仅努力建设了更多的学习场所,同时也收集了一些Moodle平台上的有趣数据与大家分享!
公司不能仅仅让信息安全管理“最佳实践”荒废,让ISO27001认证成了一张纸,更要了解它的精髓,不断改进。
Teaching service is a big focus of ITSO work. In the past year, ITSO has not only made efforts to build more places to learn, but also collected some interesting data on the Moodle platform to share with you!
” 教学设施建设
Teaching facilities construction
大一小鲜肉们的涌入让大二大三的学长学姐们一度产生了教室实验室不够用的恐慌。“别怕,这都不是事儿!”
A little meat they let into the second and third of the seniors to once the classroom laboratory is not enough in panic. Don’t be afraid, it is not a thing!
在2016年,ITSO完成了29间启动区二期教室的改造,目前学校共有教室73间、各类教学实验室19间,会议室、研讨室71间。大家再也不用担心教室资源不够用啦!除此之外,为了让老师们能够更加得心应手的使用教学系统,ITSO面向全体用户先后组织了8次培训,参与培训的教职工达到249人次。
In 2016, ITSO completed the 29 start-up area of the transformation of the classroom, the school has a total of 73 classrooms, all kinds of teaching laboratories in the 19, conference room, seminar room between the 71 of the two. We no longer have to worry about the lack of classroom resources! In addition, in order to allow teachers to be more comfortable with the use of teaching systems, ITSO for all users have organized 8 training, training staff to participate in the training reached 249 passengers.
Moodle平台教学统计
Moodle platform teaching statistics
1用户及资源
1 users and resources
目前平台注册用户2584人,课程数量338门,相比去年用户和课程数量都增加了近一倍。 同时,Moodle平台的学习资源、活动相比去年也增长了不少。
The current platform registered users 2584 people, the number of courses 338, compared to last year, the number of users and courses have increased nearly doubled. At the same time, Moodle platform learning resources, activities compared to last year has also increased a lot.
大一小鲜肉的到来带来了注册用户和课程数量的翻倍,而资源,帖子,题目和作业的迅速增长,则显示出老师们和同学们在新的一年里更加的积极努力了。怪不得小编我也觉得刚刚过去的这一学期格外充实呢!
A little meat brought the number of registered users and programs and resources, double post, rapid growth and job title, shows the teachers and students in the new year more positive efforts. No wonder I also felt that the small past this semester is particularly full of it!
2
Two
课程活跃度排行榜
Curriculum activity ranking
根据课程的用户的平均活动量统计得出本学期Moodle活跃度最高的课程Top10!
According to the average activity of the users of the course, the Moodle activity of the highest Top10!
ECO2011的L1和L3以人均833的活动量高居榜首,据说Lawrence的小视频功不可没;ENG1001的L10-L14排在了第三位,小编不禁好奇James有什么神奇的魅力。整份榜单的第一个SSE课程是排在第五位的MAT1010,同样来自SSE的PHY1001紧随其后。ECO2121排在第九位,没有增流量利器Online Quiz和小视频,是大家对统(cong)计(ge)的热爱把ECO2121送进了榜单!
ECO2011’s L1 and L3 to 833 per capita activity topped the list, it is said that Lawrence’s small video contributed; ENG1001’s L10-L14 ranked in the first place, small series can not help but wonder what magic charm James. The whole list of the first SSE course is ranked fifth in the MAT1010, also from SSE’s PHY1001 followed. ECO2121 ranked in the ninth place, there is no traffic increase weapon Online Quiz and small video, we are on the ECO2121 (Cong) meter (GE) love to send the list!
纵观整份榜单,ECO类学科占据了半壁江山,MAT也组团上榜。看见大家学习这么努力,小编在感到欣慰的同时也要提醒一句:“学习之余也别忘了注意身体呀!”
Throughout the whole list, ECO subjects occupy half of the country, MAT group list. See you so hard to learn, Xiao Bian feel relieved at the same time to remind one: I do not forget to learn to pay attention to the body!
“2016年教学服务的数据到这里就结束啦,希望大家在新的一年里再接再励,工作学习双丰收!
2016 teaching service data to end here, I hope everyone in the new year and double harvest, work and study!

校园基础建设
Campus infrastructure
“说起IT服务,与同学们最息息相关的自然就是校园网络,那么接下来就让我们看一看本年度关于校园基础设施建设的报告吧。
Speaking of IT services, and students are most closely related to the nature of the campus network, then let us take a look at this year’s report on the construction of campus infrastructure.
”1基础设施建设
1 infrastructure construction
今年同学们迎来了乔迁之喜,为了满足同学们书院生活的需要,ITSO将基本网络通讯、生活便利系统都建设完成了!(撒花~希望经过我们的努力,不断完善的网络可以让各位同学生活学习得舒服★ω★)
This year the students ushered in the best wishes for your new home in order to meet the needs of the students, the college life, ITSO basic network communication, convenience system construction completed! (Sahua ~ hope that through our efforts, and constantly improve the network can make students’ learning life comfortably. Omega)
在基础弱电建设方面,根据智慧化校园的理念,在维护原有启动区及逸夫书院的弱电建设基础上,ITSO进一步完善了基础设施。监控、门禁、紧急报警、停车场、能源管理、电力监控、信息发布、音视频、综合布线等多个弱电智能化系统,都在我们维修保护、优化升级的范围内哦!
On the basis of weak electricity construction, according to the concept of the wisdom of the campus, in the maintenance of the original start area and the weak construction of Yi Fu academy, ITSO further improve the infrastructure. Access control, monitoring, emergency alarm, parking lot, energy management, power monitoring, information dissemination, audio and video, such as integrated wiring more intelligent system, are within the scope of our maintenance, optimization and upgrading of the oh!
2校园网络建设
2 campus network construction
在校园网络建设方面,我们增加了无线接入点和信息点的数量,校园Wi-Fi的覆盖范围和网络质量都得到了优化。
In the construction of campus network, we have increased the number of wireless access points and information points, the coverage of campus Wi-Fi and network quality have been optimized.
2014年9月,校园网只有40台无线接入点、3300多个信息点、Wi-Fi只覆盖了道远楼和图书馆;
In September 2014, the campus network is only 40 wireless access points, more than 3 thousand and 300 points, Wi-Fi information only covers a building and library;
2015年9月, 校园网无线接入点增加到了250台,信息点增加到了近4000个,基本实现了校园内Wi-Fi全覆盖,平均下载速度达到24Mbps;
September 2015, the campus network wireless access points increased to 250 units, information points increased to nearly 4000, the basic realization of the campus Wi-Fi full coverage, the average download speed of 24Mbps;
2016年9月,校园网无线接入点增加到了468台,信息点增加到10000个,交换机增加到211台。
September 2016, the campus network wireless access points increased to 468 units, an increase of information points to 10000, the switch increased to 211 units.
虽然如此,同学们还是不要时时刻刻盯着手机,成为“低头族”呀!
信息安全海报

Nevertheless, the students still do not always stare at the phone, to become a bow family ah!
3校园网使用
3 the use of campus network
随机抽取12月份某一天,校园网络带宽流量监测显示,全天各时段的数据使用都不少哦!
Randomly selected a day in December, the campus network bandwidth monitoring shows that the use of data throughout the day are a lot of oh!
不管大家是否沉迷学习还是要注意休息!
Whether or not to indulge in learning or to pay attention to rest!
随机抽取某一天校园网络接入的监测数据,接入终端数目远高于在线用户,这说明大家都不止拥有一台终端接入设备呢,所以在抢选课时,不仅要看周围的人数,也要看联网设备数量和类型,以免被拥堵拖垮你的网速。如果见到大家都手机平板笔记本齐上阵,还是另寻宝地吧!
The monitoring data were randomly selected from one day of campus network access, access terminal is far more than the number of online users, the people have more than one terminal access equipment, so grab selection not only to look around the number, also depends on the number and type of networking equipment, in order to avoid congestion down your speed. If you see all mobile phone tablet together, or another treasure!
看到这儿小编不禁产生了疑问,这么多接入终端,同(tu)学(hao)们到底在使用网络做些什么呢?接下来的两张图会给我们一个直观的认知!
See here Xiaobian can not help but have a question, so many access terminals, with (TU) (Hao) in the end in the use of the network to do what? The next two pictures will give us an intuitive understanding!
据图可见,网页访问的频率是最高的,毕竟查资料、登陆moodle等都需要进行网络访问,它登上王座并不出人意料。
According to the diagram, page access frequency is the highest, after all, check the landing Moodle are needed for network access, it is not beyond all expectations on the throne.
值得一提的是,移动终端应用的流量占比和使用行为频率都很大,可见同学们对手机无法抑制的喜爱之情啊!但与2015年相比,2016年的移动终端使用少了一些,是不是图书馆门口的手机休息处起了作用呢?

全面解析中石油总部部署美信科技云网管

It is worth mentioning that the flow of mobile terminal applications accounted for and the frequency of the use of behavior is very large, it is obvious that the students can not suppress the phone’s love ah! However, compared with 2015, the use of mobile terminals in the end of the year, some of the library is not the rest of the mobile phone has played a role in it?
另外,就流量排行看,文件下载和Web流媒体(主要是视频播放等)是占比最大的,不知道是不是因为剧集、综艺太诱惑呢?当然,我们还是坚信这是因为大家太爱学习,所以把Thomas的小视频看了太多遍!
In addition, the flow ranking, file download and Web streaming media (mainly video playback, etc.) is the largest proportion, I do not know whether it is because the drama, variety is too tempting? Of course, we still believe that this is because we love to learn, so the Thomas small video to see too many times!
4校园卡使用
4 campus card use
据一卡通中心统计,2016年一卡通中心共发卡2546张校园卡,但是挂失损坏补卡占全年发卡数量的25%,相比去年提高了3个百分点。
According to the card center statistics, in 2016 a total of 2546 pieces of card issuing center campus card, but the loss of damage to make cards accounted for 25% of the number of issuers, compared to last year increased by 3 percentage points.
同学们,记得要好好保管自己的校园卡呀!就算是土豪,金卡也不能用一张丢一张哦!更何况是我CUHK(SZ)广大吃土少女(少年)。
Students, remember to take good care of their campus card! Even if the card cannot use the nouveau riche, a lost one oh! What’s more, I am CUHK (SZ) to eat the earth girl (juvenile).

运营商转型DSP:专业和IT服务公司作用将越来越大

用户服务
User services
提起ITSO,大家首先想到什么呢?电脑、投影设备瘫痪时的四处救火?网络发生故障时的紧急抢修?可见,用户服务对于ITSO的重要性。
Mention ITSO, what do you think? Computer, projector equipment when the fire around the paralysis? Emergency repair when the network fails? Visible, the importance of customer service for ITSO.
在2016年,ITSO接受了大量用户服务请求,帮我校用户解决疑难,处理故障。未来同学们如果发现校园IT设备出现问题,也可以联系我们,设备小护士竭诚为大家服务
In 2016, ITSO received a large number of customer service requests to help our school users solve problems, troubleshooting. In the future, if the students found that the campus IT equipment problems, you can contact us, the equipment nurses to serve you
服务请求
service request
在发起服务请求的方式上,大家较频繁地使用来电和邮件请求方式向我们提交问题,而在线服务台接收到的请求则相对较少。在这里要向大家安利我们的ITSO在线服务台!
In the way of initiating the service request, we often use the telephone and e-mail requests to submit the problem to us, while the online service desk to receive the request is relatively small. Here we are going to Amway our ITSO online service desk!
数据表明,今年我们所接到的服务请求以办公支持、网络、电话、打印问题处理和解决创建账号相关问题为主。
Data show that this year we have received requests for services to office support, networking, telephone, print and solve the problem of creating account related issues.
ITSO在线服务台(http://itsm.cuhk.edu.cn/)于今年11月4日正式上线,该系统用于记录、跟踪、处理用户相关的所有IT请求。该系统提供以下功能:
ITSO online service platform (http:\/\/itsm.cuhk.edu.cn\/) in November 4th this year, formally launched, the system is used to record, track, deal with all user related IT requests. The system provides the following functions:

公司应优先选用通过信息安全管理体系认证的信息技术服务机构提供外包服务。

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